Terms & Conditions

You agree to use this website for lawful purposes only. You must not use our website in any way that may damage its functionality, interfere with other users, or violate applicable laws and regulations.

We make reasonable efforts to ensure that product descriptions, images, colours, dimensions, and specifications are accurate. However, actual tile colours and finishes may vary depending on lighting, screen settings, manufacturing batches, and product variations. Please confirm product specifications before making a purchase.

Product prices, availability, and specifications may change without prior notice. We reserve the right to correct errors, update product information, and discontinue products where necessary.

Orders are subject to acceptance and product availability. Any applicable payment terms, order confirmations, cancellation conditions, and additional purchase requirements will be communicated through the relevant sales process.

Returns, exchanges, and refunds are subject to our applicable return policy and the conditions communicated at the time of purchase. Please review the relevant policy or contact our team before returning any products.

All website content, including text, images, graphics, logos, and design elements, is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this material without prior written permission, except where permitted by law.

Our website may contain links to third-party websites for convenience. Canadian Tiles is not responsible for the content, policies, or practices of external websites.

To the extent permitted by applicable law, Canadian Tiles is not liable for losses arising from the use of this website, temporary service interruptions, or reliance on website information. Nothing in these terms excludes liability that cannot legally be excluded.

Your use of our website may also be subject to our Privacy Policy, which explains how personal information is collected, used, and handled.

We may update these Terms & Conditions periodically. Any changes will be published on this page and will take effect as indicated in the updated terms.

If you have questions about these Terms & Conditions, please contact our team through our Contact Us page.