Privacy Policy

We may collect personal information that you voluntarily provide, such as your name, email address, phone number, billing or shipping details, and information submitted through contact forms or purchase inquiries.

We may also collect technical information, including your IP address, browser type, device information, pages visited, and interactions with our website.

We may use collected information to:

• Respond to questions and product inquiries.
• Process and manage orders, payments, and deliveries, where applicable.
• Provide customer support and service updates.
• Improve our website, products, and user experience.
• Maintain website security and prevent fraudulent activity.
• Send promotional communications where permitted by law and subject to your preferences.

Our website may use cookies and similar technologies to support essential functionality, remember preferences, understand website usage, and improve performance. You can manage cookies through your browser settings and any cookie preference tools provided on our website.

We do not sell your personal information. We may share information with service providers who support website hosting, payment processing, delivery, analytics, or customer service, where necessary and subject to appropriate safeguards. Information may also be disclosed when required by law or to protect our legal rights.

We use reasonable safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. Information is retained only as long as reasonably necessary for the purposes described in this policy, subject to applicable legal and business requirements.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Depending on applicable law, you may have the right to request access to your personal information, correct inaccuracies, withdraw consent where applicable, or request deletion of certain information.

To submit a privacy-related request, please contact us using the details provided on our Contact Us page.

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing personal information.

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is required. If you believe a child has provided personal information improperly, please contact us so the matter can be reviewed.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or how your personal information is handled, please contact Canadian Tiles through our Contact Us page.